REFUND / RETURN POLICY
Last updated: 04-07-2026
1. Made-to-Order Products
All items are made to order through Printful, so we do not accept returns or exchanges for:
- Wrong size ordered
- Buyer’s remorse
2. Damaged or Incorrect Items
If your item arrives:
- Damaged
- Misprinted
- Incorrect
Please contact us within 7 days of delivery at:
📧 jasmine@sodensha.com
Include:
- Your order number
- Clear photos of the issue
We will offer a replacement or refund at no additional cost.
3. Lost Packages
If your order is lost in transit, please contact us and we will work with Printful to resolve the issue.
4. Refunds (if applicable)
Refunds are issued:
- After approval of your claim
- To your original payment method
5. Contact
📧 jasmine@sodensha.com
